Refund & Cancellation Policy
We ship all the orders via US First Class Mail, priority mail under 1lb and all over 1lb usually by UPS as per our discretion.
All international and orders to Puerto Rico, APO(military address), Alaska & Hawaii will be charged shipping as charged by US Mail and some handling charges. Extra charges will be necessary most of the time. Web site can not calculate such charges and if needed, we will inform you before shipment.
Please note, all sales are final and no order can be cancelled unless it is preauthorized by us.
Please note, the pictures and description shown here are for the illustration purposes only. The claims made are not approved by FDA or any governmneal agencies.
Please do not return any product to us unless itis preauthorized by us. Regardless of the issues, we donot refund or credit any shipping charges
Please note all the returns must be completed in 10 days. The items returned must be unused and in original container. We can not pickup or pay for shipping for any US or International orders. All returns must be prepaid by the sender.
We ship all international orders. We do not ship any , flammable and other items restricted for the shipment out of country. Please check your governmental regulations for certain items whether they are allowed for import or not. You must contact your local post office or other carrier for delivery information.
We are not responsible or any lost, damaged or otherwise non received products for any reasons. Our duty ends when we hand over the package to the shipping carrier. They do not refund or otherwise do anything unless you have bought an insurance on the order.
By placing an international order, you agree to the terms and understand clearly that if you do not receive the package for any reason, we can not credit your credit card account if the package was not insured and registered by you. Once the package leaves our store, there is not much we can do about it. We are not responsible for any import duties or taxes.
You must also send us an email if you want the package registered. There are extra charges you must allow us to charge on your credit card.
All items returned without prior authorization will not be issued any credit.
Rest be assured we do not charge any one until we ship the item and we only charge for the items that we ship. Our secure website does not charge your credit card. Our responsibility ends when we hand over the merchandise all packed to UPS/US Mail or other mail carrier. We are not responsible for any damage, breakage or lost merchandise in shipping. Please contact the shipper directly.
Partial Shipment. Please note, we do fill partial orders, meaning if there were 2 or more items ordered and if 1 or more items are available, we will ship out the order and close that order. If you need remaining items, plese order again. We do not back order items.
Damaged Packaging: If you receive a damaged package, you must notify the shipping company like UPS/US Mail etc. Every shipper is responsible for damage during the shipment and they take good care of the claim and they are the one who decides the issues. They may even come to you and pick either the damage merchandise and or package. We may issue partial credit/send merchandise(at our) descretion once the shipper notifies us the claim. Please follow the correct procedure inorder to expedite the process.